We always strive at storyvape to meet all customer needs and quickly deliver the order to him in all parts of the Kingdom through a team of highly efficient representatives and international shipping companies with distinguished services.
* We aim to deliver all orders based on the delivery date selected in advance.
* Story Vibe does not bear any responsibility for delay or non-delivery of the order in the event that the registered number is incorrect or in the event of no response, as the order will be automatically cancelled.
* In the event of multiple orders, it is possible to deliver orders at the same time. This will not change the value of the delivery fees mentioned in each order. The delivery fees will be adhered to separately for each order delivered as mentioned in the invoice. However, the customer will not bear any additional amount other than the amount mentioned in the total invoice for each order.
* All orders are made through the website.
When the customer receives the order from the delivery representative, he must verify the order.
* The customer has the right not to receive his order if there is an error in the type or quantity and to contact the site administration to deliver the correct order again without any additional delivery fees.
Inside Riyadh:
• Orders placed before 5 pm will be delivered on the same day (during business days)
• Orders after 5 pm will be delivered the next day (during business days)
• Delivery fees within Riyadh = 25 riyals
Shipping time outside Riyadh
From two to three working days via international shipping companies Aramex or SMSA
For warning:
Official and national holidays are considered non-business days and orders are scheduled and shipped to the store's first business day.
